Contact Centurion Blue

Emails and texts are answered by a person

Pick whichever is easiest. If your question is about your own account, write from the email address on the account so we can find it quickly.

Email support

support@centurionblue.com

Best for: account and sign-in problems, billing and refunds, deleting your account, anything that needs a screenshot or more than a few lines.

Text us

(303) 802-0272

Best for: a quick question from your phone. This line is text only. It does not take voice calls.

General questions

info@centurionblue.com

Best for: questions before you sign up, officer associations, press, and anything that is not about an existing account.

Chat assistant

The chat bubble on this site and in the app.

Best for: an instant answer on how a feature works, at any hour. It is an automated assistant, not a person. Use the Talk to a person links at the bottom of the chat window to email or text us instead.

Faster than waiting on us

The Help Center answers the common how-to questions, and the feature guide walks through the app.
A website subscription is managed or cancelled from Settings (“Manage or cancel your subscription”). An App Store or Google Play subscription is managed in that store. Details: Refunds and cancellation.
Deleting your account: the steps are here.

Report a Marketplace listing or Exchange post

Email support@centurionblue.com or text (303) 802-0272 with the title of the listing or post, the name on it if you can see one, and what is wrong with it. A screenshot helps. A person reads every report, and listings and posts that break the community rules may be removed.

Report a security problem

Email support@centurionblue.com with “Security” in the subject line. More on the Your data and your department page.

What to send, and what not to

Helpful: the email on your account, whether you are on iPhone, Android or a browser, and what you tapped just before the problem.
Never send a password, a full card number, or a Social Security number by email, text or chat. We will never ask for them.
We keep records and do math. We cannot give tax or legal advice; for that, ask a tax professional.

Centurion Blue is operated by Centurion Blue Consulting LLC, a Colorado company. It is not affiliated with, authorized, or endorsed by any police department.